Submit a request
I don't like this product/this product breaks me out, can I return it?
Can I use X Product While Pregnant/Breastfeeding?
Why/How are you messaging me on Facebook Messenger?
My tracking shows my package has been delivered, but I did not get it. What's going on?
My address is wrong!/Can I change my shipping/billing address?
How much is shipping?
How long does it take for my package to arrive?
My tracking hasn't updated since Miami, Florida. Is it lost?
Do you ship to my country?
El Dorado Oil Serum
What is the pH of El Dorado?
Can I use this in my routine along with Niacinamide?
Is it suppose to smell like this?